Privacy Policy — Filoop

This Privacy Policy explains how Filoop handles data when you use the Filoop mobile app. Filoop is a casual level-based puzzle game for iOS and Android.

This policy applies only to Filoop. Other Cubelo Games titles (for example Cubelo or Doblalo) have their own separate privacy policies.

Summary

Filoop does not require an account. We do not ask you to provide your name, email address, contacts, photos, precise location, messages, health data, or other profile information to play the game.

Filoop stores some gameplay and settings data locally on your device so the game can work offline. Filoop also uses third-party services for ads, consent, optional in-app purchases, and crash diagnostics. Those services may process technical, usage, advertising, diagnostic, and purchase-related data as described below.

Filoop does not sell personal data.

Data Stored Locally On Your Device

Filoop stores the following data locally on your device:

• Best score and last score.
• Selected visual theme.
• Themes unlocked locally through gameplay or rewarded ads.
• Sound and vibration preferences.
• Crash reporting preference.
• Privacy and consent state where handled by platform SDKs.
• A local premium-status cache so the app can start quickly and work better offline.

This local gameplay and settings data is not sent to a Filoop-owned backend. Filoop does not operate a custom backend server. If you delete the app, this local data is deleted from your device.

Data Collected Or Processed By Third-Party Services

Filoop uses third-party SDKs and platform services. These providers may collect, process, or receive data from your device when their features are used or initialized.

Google AdMob And User Messaging Platform

Filoop uses Google AdMob to show minimal ads:

• Small banner ads during active games for non-premium users.
• Interstitial ads after some completed games.
• Rewarded ads that can unlock visual themes.

Filoop uses Google's User Messaging Platform where required to request and manage privacy consent before ads are requested.

Google's advertising SDKs may collect and share data such as:

• IP address, which may be used to estimate general location.
• Advertising identifiers, device identifiers, or account/device identifiers where available and permitted.
• App interactions and ad interactions, such as app launch, taps, and rewarded video views.
• Diagnostic and performance information, such as SDK performance, app launch time, hangs, crashes, and energy usage.

This data may be used by Google for advertising, analytics, fraud prevention, security, diagnostics, and service improvement, depending on your region, consent choices, device settings, and Google's policies.

On iOS, Google's consent flow may ask for your permission to track through Apple's App Tracking Transparency prompt before the advertising SDK is initialized. If you reject Google's consent choices, the app does not show a separate manual tracking prompt afterwards.

If you allow tracking, Google may use your device's advertising identifier (IDFA) to show you personalized ads and to measure their performance. If you deny it, or leave it unanswered, iOS withholds the advertising identifier and Google applies the available consent and platform signals to ad serving.

You can change this choice at any time in Settings > Privacy & Security > Tracking.

Apple App Store And Google Play

If you buy Filoop Pro, the purchase is processed by Apple App Store or Google Play. Filoop does not directly receive or store your payment card number.

Apple and Google may process purchase, payment, account, tax, fraud-prevention, and transaction information according to their own policies.

RevenueCat

Filoop uses RevenueCat to manage the optional Filoop Pro purchase and restore premium access.

RevenueCat may process data such as:

• Purchase status and entitlement status.
• Product identifiers.
• Apple receipt data or Google purchase tokens.
• Transaction-related information.
• App user identifiers generated for purchase management.
• Device and app technical information needed to provide and restore premium access.

Filoop uses RevenueCat only to provide purchase functionality, verify premium status, and restore Filoop Pro.

Sentry

Filoop uses Sentry for crash reporting and diagnostics when crash reporting is enabled in Settings and a production Sentry configuration is present.

Crash and diagnostic reports may include technical data such as:

• Device model.
• Operating system version.
• App version and build number.
• Error details and stack traces.
• Timestamps.
• Technical diagnostic context needed to understand app crashes or reliability problems.

Filoop is configured to avoid sending direct personal data and to scrub sensitive information before crash events are sent. You can turn crash reporting on or off in Settings.

Purposes For Processing Data

Data may be processed for the following purposes:

• Providing the core game experience.
• Saving local scores, themes, and settings.
• Showing ads and rewarded ads where permitted.
• Managing privacy consent.
• Providing and restoring Filoop Pro.
• Preventing fraud and abuse related to ads or purchases.
• Diagnosing crashes and improving app reliability.
• Complying with legal, store, payment, and platform requirements.

Data Sharing

Filoop does not sell personal data.

Data may be shared with or processed by:

• Google AdMob and Google's User Messaging Platform, for ads, consent, ad measurement, fraud prevention, security, diagnostics, and related analytics.
• Apple App Store and Google Play, for app distribution, purchases, payments, refunds, fraud prevention, taxes, and platform compliance.
• RevenueCat, for Filoop Pro purchase management and restore.
• Sentry, for crash diagnostics and app reliability.

These providers process data according to their own terms and privacy policies. Their policies may apply in addition to this Privacy Policy.

Provider privacy policies:

• Google Privacy Policy: https://policies.google.com/privacy
• Google AdMob: https://admob.google.com/
• Apple Privacy Policy: https://www.apple.com/legal/privacy/
• Google Play / Google Payments policies: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice
• RevenueCat Privacy Policy: https://www.revenuecat.com/privacy/
• Sentry Privacy Policy: https://sentry.io/privacy/

Security

Filoop and its service providers use technical and organizational measures designed to protect data. Data transmitted to third-party services is sent using secure transport such as HTTPS/TLS where supported by those services.

No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Data Retention

Local gameplay and settings data remains on your device until you reset it through the app where available, overwrite it through normal use, or delete the app.

Crash reports and diagnostics are retained by Sentry according to the retention settings and policies for the Filoop Sentry project.

Purchase and entitlement data may be retained by Apple, Google, and RevenueCat as needed to provide purchase history, restore purchases, prevent fraud, comply with tax/accounting obligations, resolve disputes, and meet legal requirements.

Advertising, consent, diagnostic, and analytics data may be retained by Google according to Google's policies and your consent choices.

Data Deletion And User Choices

You can:

• Play the core game offline.
• Delete local gameplay and settings data by deleting the app from your device.
• Manage ad consent where the Google consent form is required.
• Allow or deny app tracking on iOS, and change that choice at any time in Settings > Privacy & Security > Tracking.
• Turn crash reporting on or off in Settings.
• Restore Filoop Pro through the store account used for the purchase.
• Contact Cubelo Games at cubelocontact@gmail.com for privacy questions or deletion requests related to data controlled by Filoop.

Filoop does not create user accounts, so there is no Filoop account to delete.

Some data is controlled by third-party providers, stores, or payment processors. Requests related to Apple, Google, RevenueCat, Sentry, or AdMob data may need to be made directly to those providers.

Children's Privacy

Filoop is not directed specifically to children. Filoop includes ads and an optional in-app purchase. If you are not old enough to use apps with ads or in-app purchases in your country without parent or guardian consent, you should use Filoop only with permission from a parent or guardian.

We do not knowingly ask children to provide personal information directly to Filoop.

International Processing

Third-party providers may process data in countries other than your country of residence. Those providers are responsible for their own transfer mechanisms, legal bases, and privacy commitments.

Changes To This Policy

We may update this Privacy Policy when Filoop changes features, service providers, data practices, or legal requirements. The latest version will always be published at https://cubelogames.com/filoop-privacypolicy, which is the URL used in the app and store listings.

Contact

If you have questions about this Privacy Policy or Filoop's privacy practices, contact Cubelo Games at:

cubelocontact@gmail.com

© 2026 Cubelo Games · cubelogames.com